How do I get help with the Fedora Project?
Maintained by Colin Charles, <firstname.lastname@example.org>
Since Fedora is "unsupported",
getting help means performing a little work of your own. This may
involve searching the archives, using Google,
and lastly, posting to a
mailing list or even asking on IRC. Keep in mind that everyone's a
volunteer, and there is no email@example.com, for instance - so play
If this is your first time posting to a mailing list, or asking for
help, please read How to Ask
Questions the Smart Way, by Eric Raymond and Rick Moen. It is an
excellent guide, giving you very useful information as to how questions
should be worded, and gives you a good chance at getting an answer in a
If you do post to a mailing list, please post to the correct mailing list. Posting to the
wrong mailing list just increases traffic, and makes everyone less
productive (and reduces the chances of your question getting an
answer). Being off-topic is another
evil - it unnecessarily increases traffic to lists (so don't ask
Red Hat 9 questions on a Fedora list, for example).
If you are subscribed to a mailing list for a while, do not hijack a thread, if you have
a new topic. Start a new message with a new posting, so that people
with threaded mail readers don't get confused.
Be patient. Don't expect
answers immediately; things take time, and its volunteer time. So make
a volunteer's time worthwhile.
How do I get help?
Use appropriate resources to find answers
Still cannot find the answer to your question? Take out a
subscription to fedora-list
depending on which one
is more accurate to the nature of your question.
- Search the archives of an appropriate mailing list
IRC is a good way to "hang" (and get almost immediate responses).
Join us on Freenode
(irc.freenode.net) at the #fedora channel. It is now
channel, so please register your nickname with the NickServ (/msg
And lastly, thank you for reading, and following on with got practices.
- As of this writing, questions about Fedora Core 1 should be
sent to fedora-list, while questions about Fedora Core 2 test1 or even
Fedora Core 1 AMD64 Release should be sent to fedora-test-list.
- Post sensibly and expect a response in a timely fashion.
- Under no circumstance should you subscribe to the other lists
listed in The
Fedora Project: Communicate. The other lists are specific, and do
not require more traffic.
- Even if you think it's cool to subscribe to the developers
list, or the documentation list, you better be working on those
projects before you ask a question. Do not make the developers spend
time on your question, which could be answered in either the
fedora-list or the fedora-test-list lists.
Created: Wed Feb 4 04:57:01 EST 2004
Last Updated: Sun Feb 8
18:17:16 EST 2004