{"id":858,"date":"2008-07-15T22:36:48","date_gmt":"2008-07-16T03:36:48","guid":{"rendered":"http:\/\/www.bytebot.net\/blog\/?p=858"},"modified":"2008-07-15T22:36:48","modified_gmt":"2008-07-16T03:36:48","slug":"malaysia-airlines-embraces-the-blogosphere","status":"publish","type":"post","link":"https:\/\/www.bytebot.net\/blog\/archives\/2008\/07\/15\/malaysia-airlines-embraces-the-blogosphere","title":{"rendered":"Malaysia Airlines embraces the blogosphere"},"content":{"rendered":"<p>Anyone that knows me, knows that I am not a big fan of Malaysia Airlines. However, I have to hand it to them, with their new blog, titled <a href=\"http:\/\/www.malaysiaairlinesblog.com\/\">Living Malaysian Hospitality<\/a> (eating, breathing, sleeping MH; MH, their airline code, is now being themed as Malaysian Hospitality, something I think is utter bollocks from their service quality, or lack thereof).<\/p>\n<p>Powered by WordPress 2.5.1, the blog is well-themed, and has been going on since April 2008. For a government-linked company (GLC), I am impressed that they&#8217;re embracing modern web technologies, and starting to speak to their customers. They&#8217;re giving the company a visible face, and going by the buttons, are not afraid to support Digg, del.icio.us, myspace, and Facebook. They are even hosting videos on YouTube!<\/p>\n<p>They&#8217;re brave enough, to print customer letters (<a href=\"http:\/\/www.malaysiaairlinesblog.com\/?cat=3\">from our guests<\/a>). So far, its all rosy, and they naturally reserve the right to publish only articles that put them in a good light, but Idris Jala has <a href=\"http:\/\/thestar.com.my\/news\/story.asp?file=\/2008\/7\/16\/nation\/21833114&amp;sec=nation\">stated<\/a>: <em>&#8220;We want to hear from the customers, whether good or bad.&#8221;<\/em><\/p>\n<p>This in my opinion can open up the floodgates of complaints, which can then help improve services eventually. There are 30 bloggers at present, and while the blog will not be published in real-time (it takes 24 hours for &#8220;approval&#8221; &#8211; pretty good for a corporate blog), I&#8217;m wondering why <strong>&#8220;Both comments and pings are currently closed.&#8221;<\/strong><\/p>\n<p>Congratulations on opening up MAS, and I sincerely hope that comments will be opened up soon as well. Remember, the whole idea of a blog is not a <em>one-way conversation<\/em>, which in itself isn&#8217;t a conversation. Note that your great competitor, AirAsia&#8217;s Tony Fernandes, already writes comments on random blogs&#8230;<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-email\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-email sd-button share-icon\" href=\"mailto:?subject=%5BShared%20Post%5D%20Malaysia%20Airlines%20embraces%20the%20blogosphere&body=https%3A%2F%2Fwww.bytebot.net%2Fblog%2Farchives%2F2008%2F07%2F15%2Fmalaysia-airlines-embraces-the-blogosphere&share=email\" target=\"_blank\" title=\"Click to email a link to a friend\" data-email-share-error-title=\"Do you have email set up?\" data-email-share-error-text=\"If you&#039;re having problems sharing via email, you might not have email set up for your browser. 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However, I have to hand it to them, with their new blog, titled Living Malaysian Hospitality (eating, breathing, sleeping MH; MH, their airline code, is now being themed as Malaysian Hospitality, something I think is utter bollocks from their service [&hellip;]<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-email\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-email sd-button share-icon\" href=\"mailto:?subject=%5BShared%20Post%5D%20Malaysia%20Airlines%20embraces%20the%20blogosphere&body=https%3A%2F%2Fwww.bytebot.net%2Fblog%2Farchives%2F2008%2F07%2F15%2Fmalaysia-airlines-embraces-the-blogosphere&share=email\" target=\"_blank\" title=\"Click to email a link to a friend\" data-email-share-error-title=\"Do you have email set up?\" data-email-share-error-text=\"If you&#039;re having problems sharing via email, you might not have email set up for your browser. You may need to create a new email yourself.\" data-email-share-nonce=\"159d16e1c9\" data-email-share-track-url=\"https:\/\/www.bytebot.net\/blog\/archives\/2008\/07\/15\/malaysia-airlines-embraces-the-blogosphere?share=email\"><span>Email<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-858\" class=\"share-facebook sd-button share-icon\" href=\"https:\/\/www.bytebot.net\/blog\/archives\/2008\/07\/15\/malaysia-airlines-embraces-the-blogosphere?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\" ><span>Facebook<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-858\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/www.bytebot.net\/blog\/archives\/2008\/07\/15\/malaysia-airlines-embraces-the-blogosphere?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\" ><span>LinkedIn<\/span><\/a><\/li><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-858\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/www.bytebot.net\/blog\/archives\/2008\/07\/15\/malaysia-airlines-embraces-the-blogosphere?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\" ><span>Twitter<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_options":[]},"categories":[1],"tags":[233,317,137,316,315,29,52],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p4vJD-dQ","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":2947,"url":"https:\/\/www.bytebot.net\/blog\/archives\/2014\/07\/19\/mh17-malaysia-isnt-to-blame","url_meta":{"origin":858,"position":0},"title":"MH17 &#8211; Malaysia isn&#8217;t to blame","date":"19\/7\/2014","format":false,"excerpt":"I\u2019m deeply saddened by MH17. I haven\u2019t gotten over MH370 yet, and I can\u2019t imagine how all at MAS, people flying it, and everyone involved react to all of this \u2013 2 tragedies within 6 months is truly unprecedented. This is a long piece but just remember: This is not\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/farm8.staticflickr.com\/7023\/6757505783_ed31f35493_m.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":933,"url":"https:\/\/www.bytebot.net\/blog\/archives\/2008\/08\/11\/mas-saves-millions-with-lamp-stack","url_meta":{"origin":858,"position":1},"title":"MAS saves millions with LAMP stack","date":"11\/8\/2008","format":false,"excerpt":"Malaysian Airlines has impressed me, yet again. Last week, in The Star, they reported that Sharul Isahak, a MAS employee, has helped save the airlines close to RM70 million (about USD$21 million), thanks to his use of open source software. The software is meant to help airline maintenance, i.e. to\u2026","rel":"","context":"In &quot;MySQL&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1355,"url":"https:\/\/www.bytebot.net\/blog\/archives\/2009\/02\/28\/online-photo-printing-comes-to-malaysia","url_meta":{"origin":858,"position":2},"title":"Online photo printing comes to Malaysia &#8211; why not harness the Flickr API?","date":"28\/2\/2009","format":false,"excerpt":"Found a cool Malaysian company, eoe. They apparently have physical stores, but what's cool about them is online printing of photos -- something which I believe is totally new in Malaysia. They're cheap - RM0.30\/4R print. They're even trying the viral marketing thing - get bloggers to write about them\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2969,"url":"https:\/\/www.bytebot.net\/blog\/archives\/2014\/09\/25\/time-wasted-on-planes-when-you-cant-use-devices","url_meta":{"origin":858,"position":3},"title":"Time wasted on planes when you can&#8217;t use devices","date":"25\/9\/2014","format":false,"excerpt":"I tend to travel on planes quite often, and I\u2019ve always been annoyed by the fact that you have to turn off your electronic devices during take-off and landing. I thought life would be better when you could keep your tablets on in flight mode (thus not requiring me to\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2495,"url":"https:\/\/www.bytebot.net\/blog\/archives\/2012\/09\/15\/malaysian-censorship-doesnt-cross-borders-but-what-if-youre-a-malaysian-startup","url_meta":{"origin":858,"position":4},"title":"Malaysian censorship doesn&#8217;t cross borders but what if you&#8217;re a Malaysian startup?","date":"15\/9\/2012","format":false,"excerpt":"The White House did ask YouTube to check if there was a violation of terms of service\u00a0for the recent video that's causing the Muslim world to go up in storm. It seems like there isn't, and the video continues to stay up. Good on Google, good on YouTube, and here's\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":672,"url":"https:\/\/www.bytebot.net\/blog\/archives\/2007\/11\/27\/my-thoughts-on-how-i-can-help-the-less-fortunate","url_meta":{"origin":858,"position":5},"title":"My thoughts on how I can help the less fortunate","date":"27\/11\/2007","format":false,"excerpt":"I realise I was really angry, on Sunday. I mean, I spent a little over a weekend, being a prisoner in my own homeland (thanks to all the police roadblocks, targeting people of the wrong skin colour). I've yet to feel this way in Melbourne, where I spend most of\u2026","rel":"","context":"In &quot;General&quot;","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/posts\/858"}],"collection":[{"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/comments?post=858"}],"version-history":[{"count":1,"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/posts\/858\/revisions"}],"predecessor-version":[{"id":859,"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/posts\/858\/revisions\/859"}],"wp:attachment":[{"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/media?parent=858"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/categories?post=858"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bytebot.net\/blog\/wp-json\/wp\/v2\/tags?post=858"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}