The fun with Maxis Broadband continues. I last wrote about the real story behind Maxis Broadband, which apparently is quite a favourite amongst Google searches. Today, @hantu asks on Twitter: $99 mobile unlimited or $138 maxis broadband?.
Lets delve into this a little deeper. I have the RM99 mobile unlimited connection, so that my E71 can surf the Internet. It allows me to check and send email on the go, post updates to Twitter, perform quick Google searches, and when I’m waiting for someone, read my Google Reader feeds. I estimate I use about 150MB or so per month, and this will probably grow in size, as I have JoikuSpot installed, and can share it with my iPod Touch. If I had an iPhone (and used it), I can imagine my data usage being a lot higher.
I’ve also had a Maxis Broadband SIM card, that I pay RM143 per month for. No, its not RM138, because they decided to send me a bill, which costs RM5/month. Nothing I do, can stop me from receiving said paper bill (not even threatening to stop their services). Do I use the Mobile Broadband services? Yes I do – I average 2GB per month, sometimes more, depending on where I choose to work for majority of the time.
In my head, I’ve been thinking, with the economy being the way it is: why am I paying RM143 and RM99 for mobile data? I noticed Maxis had a “Multi-SIM” service, in where you pay RM15/month, and you get a second SIM for your number. I thought that this was the way out – get a second SIM for my primary number, pay an extra RM15 and share the 3G connection (the second SIM to be placed in my broadband modem, a Huawei E220).
To my dismay, I visited the Maxis store and was told I couldn’t do this. If I wanted a second SIM, my services don’t extend to it. That means, I have to pay RM15 + RM10 + RM99 for the second SIM. Could I have found two idiots at the Maxis Centre in Klang – quite possibly – I think her name was Lina, and her supervisor was no better.
Maxis has an FAQ that suggests I can get a second SIM card, and just place it in my broadband modem. Imagine, only paying RM99+15 (RM114) rather than RM242.
My only solace? I don’t pay RM143 any longer. I only pay RM118, as I have Mobile Broadband and I am a Maxis postpaid customer. If you listen to the customer service representative, you’ll realise that you’re paying RM124 per month. I however think the customer service rep, is just being a plain idiot, and this can be fixed.
Why don’t I just use JoikuSpot, or tether via Bluetooth, to my Nokia E71? Because of battery life. The last time I tethered to my Nokia E61i, I had about 2 hours of battery life, before the phone got really hot in my pants pocket, and the battery went almost flat. Not having a working phone, is of course, unacceptable, which is why I’ve gone the mobile broadband route.
So, Andy, what’s your best choice? It depends on your usage. If you’re using your phone a lot, get an unlimited data package for RM99. If you don’t need access too much, consider Bluetooth tethering, which will work OK (maybe you have to carry a phone charger around). If you need to sit in cafes a lot, or work away from your desk and proper Internet connection, consider the Mobile Broadband package, at RM143/RM138/RM118 (paper bill/no paper bill/Maxis postpaid Bolt-on program).
If I ever get this multi-SIM bullshit figured out, I’ll be sure to write about it, and let you all save money. If any other provider (Celcom, DiGi, U mobile) offer it, don’t hesitate to leave a comment behind.