Posts Tagged ‘digital content’

Digital media purchasing, still horrible in 2018

Lying in bed with iPad in tow, and not feeling like reading, I fired up Netflix thinking I could watch the new season of House of Cards. Unfortunately, in Germany, November 2 2018 means something completely different (i.e. Season 5 is the latest).

Kevin Spacey, irregardless of what you think of him, was a pretty good actor. I read on Wikipedia that he was in another movie called Billionaire Boys Club and how it grossed terribly. I hopped on over to Amazon and realised I could rent it (it wasn’t on Netflix). Then I remembered I had some Google Play credit, so I tried to rent it there.

I even then downloaded the app from the App Store. In Chrome, it kept on trying to get me to download a SetSID file. Urgh. The purchase basically would not complete.

All in, I spent a good 15–20 minutes before I gave up trying to watch Billionaire Boys Club. And I was willing to pay $3.99-$4.99 (with tax, the SD version is $4.39, $0.40 for taxes), in the hopes of watching it in my German hotel room. I failed.

I bet the (illegal) download from a torrent site would have been quicker.

What do American digital content sellers have against the rest of the world?

I live in the “rest of the world”. I do not reside in the USA. Why is it I cannot get content that I’m willing to pay for?

As a preamble to this, you might want to read an article in The Economist: Cupertino’s cold warriors: What has Apple got against eastern Europe?.

The iTunes store is a major pain point. I can buy Apple hardware in Malaysia, be it iPhone’s, iPod’s, Macs, and more. But when I visit the iTunes store, I can only purchase apps for the iPhone (the iPad store opened recently). Why can’t I purchase music/movies, legally? So you’ll say why not visit Amazon’s MP3 store. Bam, I can’t make a purchase there either.

The iPad’s come with iBooks. Its a fabulous book reading application. I cannot purchase books from the iBook store, but I can purchase ePub formatted books, say, from O’Reilly’s Safari bookstore. What about the Kindle – its available in quite many locations, but only where AT&T is present – so some rather “odd” countries show up in the availability lists. Why can’t I purchase books, legally?

I’ve been a long-time subscriber to audible. Audiobooks mean I don’t have to take a trip out to the bookstore. Chances are, I might get audiobooks cheaper than the dead-tree versions available in Malaysia. Today I got an email from Audible, telling me there’s a book I might be interested in. True enough, I was interested in The Facebook Effect: The Inside Story of the Company That Is Connecting the World. Who couldn’t be, after listening to the most amazing The Accidental Billionaires: The Founding of Facebook: A Tale of Sex, Money, Genius and Betrayal?

Of course, I get greeted with the magical message:


Download The Facebook Effect: The Inside Story of the Company That Is Connecting the World | David Kirkpatrick | The Facebook Effect: The Inside Story of the Company That Is Connecting the World Audio Book unabridged | Audible Audiobooks | Audible.com

That basically reads:

We’re sorry. Due to publishing rights restrictions, we are not authorized to sell this item in the country where you live.

Sorry David Kirkpatrick, I tried to give you some money, but apparently, you’ve decided to shaft the rest of the world.

Sadly, this situation is not much different in a first world country like Australia. Sure you get the iTunes Music Store (you are paying a premium, in comparison to exchange rates), and eventually the iPad becomes available for sale, but its always behind the US. So its not an isolated third-world 1Malaysia problem. Of course not – Singaporeans still suffer from the lack of the iTunes Music Store, and they’ve been a first world, industrialised nation, since 1996.

When will American content sellers realise that the Internet lacks boundaries?

When will they realise that limiting based on geolocation (Android marketplace) or credit cards (iTunes store) is so 20th century? Incidentally, there’s a petition out there for Google: Enable paid apps for all countries on the Android Market!. Its okay Google, you’re not the only retarded one here – the BlackBerry AppWorld is no better; PayPal is available in Malaysia, but you can’t buy apps either.

You push globalisation to the core, yet you refuse to embrace it.

Give us the content that we want to pay for. It doesn’t matter where we are located. Really.


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