Colin Charles Agenda

A few months ago, I had this idea, that I shared with a few people, for a cool iPhone app. The idea was roughly:

Take a photo. Use said app. Add a message. Pick an address (preferably out of your Address Book). And have it mailed out, without you having to look for a post office, a postcard or a stamp. And never have to worry about charges — it’ll just be billed via your account on file, either via PayPal or direct credit card debit.

The problem with this business model is that:

1. I need to work out printers – there must be local printers in various locations, typically of the destination.
2. I need to work out how postal services work, in general, and what’s the most profit-friendly option

The margins, I figured, will be low. The application will either work via (roaming – one would assume) 3G/EDGE, or a common WiFi network, which you tend to get pretty much everywhere these days. WiFi should be preferred, since you don’t want to be slapped with a large roaming data bill.

Anyway, I purchased the iPhone 3.0 SDK about a month back, and started hacking. Finding a name was going to be interesting, since apps like iPostCard, already existed. Ha! Names are so important, I think.

Today, I read about how to Turn your iPhone photos into postcards with HazelMail. HazelMail does exactly what I was planning to do. They’ve worked out all the business aspects, too, and charge your account with HazelBucks (so 1 postcard = USD$1 basically).

The only problem I can see with this whole idea (HazelMail’s and mine)? Stamp collectors. Some people love stamps from foreign lands, and that is part of the appeal, of receiving a postcard. However, I don’t know that many stamp collectors these days, and I do want to send postcards, so this was really, just trying to scratch an itch, and I’m glad that HazelMail has done so. Time to give it a try, and work on my next app idea ;)

It always makes me smile when I see headlines like this: iPhone can boost mobile data business: Maxis. Lets decompose the article. (And yes, the answer is still that you shouldn’t buy a Maxis iPhone 3G.)

“We are seeing exponential potential in mobile data growth. With the launch of iPhone, I think it will strengthen Maxis’ competitiveness,” chief marketing officer Matthew Willsher said in Kuala Lumpur yesterday.

What it means: Lots of people like mobile data. New phones practically demand it, otherwise you might as well buy a cheap as chips phone, that only makes and receives phone calls, and has a non-colour screen. The chief marketing officer continues to say that the iPhone will “strengthen Maxis’ competitiveness”, which means that they will get more mobile data subscribers yes. But they will all complain at the lacking quality of service. Its fine and dandy that there is a 3.5G network, but if each cell can only take a certain capacity (in terms of bandwidth), what happens in areas where things are oversubscribed?

So far, more than 1,000 units of iPhones have been booked and Willsher said the initial booking numbers have “exceeded expectations”. However, the company did not want to reveal its actual booking numbers.

What it means: There are over a thousand idiots (some tell me its mostly Maxis staff and partners, since Maxis provides hefty staff discounts) who purchased the phone. This after the announcement that there is to be an iPhone OS 3 sometime really soon, and the heavy, mostly accurate speculation that there will be a new iPhone coming out sometime in June. It also seems that Caller ID doesn’t work out of the box and will require Maxis to update the software themselves (how true is this, I have no idea). But the chief marketing officer is right, 1,000 units being booked and snapped up, really does exceed expectations — I expected Malaysians to be a lot that valued their money a lot more.

Industry sources revealed that Maxis may have ordered as many as 150,000 units of iPhone 3G, as part of the conditions to bring the phone into the country. Willsher also declined to comment on this.

What it means: Wow. 150,000 units of a product that is to become obsolete within the next few months? Especially noting that it may not be exclusive to Maxis?

What’s the appeal of the iPhone? The AppStore. The iTunes Music Store. Not being able to have the music store seems like a big boo-boo towards Apple/Maxis.

And just in case you made it this far, read Jeff Ooi’s rather satirical piece Cut Maxis from broadband, please! When it works, its usually a breeze — when it doesn’t, its mighty annoying. Sadly, its usually not working… i.e. probably lacking capacity.

So Maxis’ mobile data business will be boosted – chances are lots of people are locked in for a year or two, and even if the service sucks, paying the penalty of quitting early, will probably derail most folk. Let’s see how they flog off the remaining 149,000 units in the next few months ;-)
(and no, no amount of advertising on blogs [I'm looking at you Nuffnang], and getting funny man Kenny Sia to write about it will help – read the comments, it seems at least his readers are smart!)

You know what’s disgusting? I knew that I couldn’t purchase music at the iTunes Store (see A plea to Apple), but yesterday I found out I couldn’t even look at the podcast directory. In fact, no Malaysian using the Malaysian store can. Podcasts are free Apple.

The item you’ve requested is not currently available in the Malaysian Store

And here I was wondering why there aren’t more Malaysian podcasts. Do you listen to a Malaysian podcast? Tell me what it is.

In fact, can anyone tell me if they have access to the AppStore but not the music/podcast store? That means… do Singaporeans get access to podcasts? Music? Thanks.

The whole of the Malaysian Twitter scene is abuzz with the official launch of the iPhone 3G by Maxis in Malaysia. Now, you can see the i-Value Plan with a 12 month contract, i-Value Plan with a 24 month contract, and the more sensible Value Plus Plans with a 6 month contract. Such is life, where Maxis released some data, then pulled the main page, as pre-orders are meant to close by midnight, on the 12th of March.

Should one buy an iPhone 3G today?
Barring the prices, and the plans, should one get an iPhone 3G? If you’ve been waiting and lusting for it, there’s a chance you’ll jump to the pre-order. If you’re on a disposable income, there’s a chance you’ll jump to the pre-order. But what about the rest of us, that actually work hard for our money? Is the iPhone 3G worth it?

First up, know that this current iPhone 3G model was released in mid-year 2008. Apple has an uncanny mechanism for refreshing their hardware, at least once every year, and rumours will always exist, stating that the next refresh will come in June/July 2009. In fact, this isn’t even hearsay – check out what the Mac Buyers Guide for the iPhone says.

Also, remember the current iPhone 3G has limitations, namely a horrible camera, the lack of MMS (meaning Maxis can’t spam you as much, so it might work out to be a bonus), and no video calls. Don’t forget, as a Malaysian, you will have access to the iTunes AppStore to buy apps, but there is currently, no iTunes Music Store.

Then, you should think about support. If your Nokia fails today, you can take it to many authorised dealers, or to Nokia themselves. While Apple has an online store, they only have Apple Premium Authorised Resellers in Malaysia today. This means, that getting simple things done, can take a week or two, in terms of turnaround time. Can you live without a phone for that long?

In conclusion, knowing that the iPhone 3G is probably ready for an update in about 3-4 months, has got deficiencies, and you’re going to be finding it more difficult to get support, if you’re getting one from Maxis, you might consider their 6-month contract, if you like to live on the edge.

Should one buy an iPhone 3G today, from Maxis?
Looking at their rate plans, this is a tough question.

A 12-month contract costs anywhere between RM100-RM375, in where you buy the iPhone 3G 8GB for anywhere between RM1900-RM1080, or the iPhone 3G 16GB for anywhere between RM2290-RM1470. Know that your total commitment ranges from RM1200 – RM4500, not including the cost of the phone. Data isn’t unlimited – you’re going from 500MB-3GB, and you are billed on “minutes” instead of calling blocks (so 333-2,500 minutes per month).

If you’re crazy enough to stretch this out to 24-months (that’s two years people), suddenly the 8GB model comes down to RM1,510-RM0 (yes, a free phone) or the 16GB model comes down to RM1890-RM260. Nothing in the plan changes, per se, except the term of your contract, so your commitment level now becomes RM2400 – RM9000 over 2 years.

Note that these sneaky buggers also ask you to pay an “advance deposit” to ensure you are a Maxis customer for a while.

Also, it looks like if you need more data, you have to shell out the tiny sum of RM99/month. On an iPhone, you tend to need more data. Because with the lack of MMS, getting things out of your phone is just an “e-mail message away” — that becomes the new MMS.

Today, I am already on a plan with Maxis. The Value Plus 80, which I always think I might increase to 150 or 250 even. Maxis plans to continue that, for folk with deeper pockets, with their Value Plus plans. Why deeper pockets? Because the 8GB model costs RM2,540 and the 16GB one costs RM2,960. And you get a meagre 500MB of data free, so you’ll definitely be getting the RM99 unlimited data plan.

Now, back in January, I wrote about price comparisons and where to buy an iPhone 3G in Malaysia. RM2,899 (8GB) and RM3,099 (16GB), unlocked, from iWorld. Today, I moseyed over there to see them having a “spring sale”, and it now costs a mere RM2,999 for a 16GB model, completely unlocked. Sure, you’re worried about warranties, but you’re not much better off, from buying it from Maxis.

Compare that: RM2,999 vs RMRM2,960. RM39 is the difference, you save with Maxis. But the grief of going to the Maxis store, parking there, dealing with not-so-clever support “professionals”. No contracts. Completely unlocked phone. Delivered to your house, the next morning. I’d pick iWorld.

In conclusion, is it wise to get on a Maxis plan? Probably not. They’re fleecing you, the customer. If you’re going to pay so much for the phone, you shouldn’t be locked into such an expensive contract. You should be free to move over to DiGi when they launch better services.

As a Maxis customer, know that their 3G data service quality is questionable. Also know that their customer service is lacking.

Note that you can also get units like the ones from iWorld, completely unlocked and available for you, around Low Yat, for a few hundred ringgit cheaper. I’m just stating my experience with them, that’s all.

Anything else?
Well, its unclear if the Maxis iPhone 3G units are completely unlocked, or if they’re SIM locked to Maxis for the period of the contract.

With MNP in place, and competition rife, I’m surprised Apple Malaysia didn’t pull a stunt like what they did in Hong Kong – sell completely unlocked units, and let the people choose.

Apple is planning an event towards the end of March, that may announce some changes to the iTunes Store, which may mean that Malaysians get to buy music, and other content. This is how Apple makes residual income from the sale of an iPhone — they don’t really care for the carrier profits, now do they?

I don’t forsee many Malaysian’s shelling out cash for apps in the AppStore, with the way the USD-MYR rates are going. They’ll use it, but they’ll get the free apps. I can’t blame them. Apple doesn’t release sales metrics for their AppStore by region, but if they did, we could come up with a better analysis.

In “high society” (middle class and above, I use the term loosely), seeing an iPhone is very common. Whether its the older model, or the 3G model, its almost everywhere. So again, it depends on the “disposability” of your income.

So, would you buy an iPhone 3G in Malaysia, from Maxis?

Update: Maxis has pulled down details of their rate plans. Its OK, Twitter points me to this link, in where you can see the rate plans for yourself.
Update 2: Apparently, according to a LowYat.Net forum moderator @andrewkjs, they had a post with the pricing and were given a call by the friendly lawyers at Maxis, and given a takedown notice. Tsk tsk. IANAL, but you don’t need to comply with phone requests. Written emails are much better – you can publish them too :-) Also, another site, that is carrying some iPhone information is MyMacBUZZ, run by my friend @blogjunkie, including things like internal discounts, and more.
Update 3: An enterprising fellow has posted a spreadsheet analysing the iPhone pricing, and how much the total cost of ownership really is (a little further down, he talks about Celcom/DiGi and more… so I haven’t verified the numbers, per se, YMMV). Conclusion? Malaysians get a raw deal in comparison to Hong Kong or Singapore (heck, even New Zealand, from what I gather).
Update 4: Its a little after 3pm, and the site seems to be back up. Book until 17th March 2009, and you’ll get invited to the launch held at the KL Convention Centre from 20-22 March 2009. I have a feeling a launch itself cannot take several days, so this event must be more “open to all”. T&C is not available, but an FAQ is. Read it! Note that Visual Voicemail will not be available, and “On launch, customers will not be able to buy content from the iTunes store.” Remember, Maxis 3G network isn’t up to scratch, so contracting and finding out it will suck at home, is going to be a big deal for many. I predict more complaints written to SKMM/MCMC about this at some stage, if the uptake is great.

Two weekends ago, for Valentine’s Day, Sara and I decided to spend it up in the mountains, and the closest one we found, with enough fun, was Genting Highlands (going down to 18°C is good for us living near the Equator). Besides the trip being absolutely fun, we had intentions of visiting the casino to try our hand on the tables — unfortunately for us, it was crowded and there wasn’t even a single seat free on any table!

She asked me about card counting and how its done. I explained a little, and somehow we got onto conversation that you cannot bring laptops into casinos (I remember Crown Casino, in Melbourne will ask you to keep it at the coat check). Genting was surprisingly lax. She then asked me what about if it was on her iPhone or something – since these phones are significantly powerful enough.

I thought about it for a bit, and said, “Yeah, its definitely possible”. Upon further thinking, I figured it can’t be that hard to hack up even. So it comes to me as no surprise to see that someone else has already done so :-)

It seems Hi Lo does this and more. Available from the iTunes App Store for a mere USD$0.99, even! Its most definitely illegal (two more apps, Card Counter, and Blackjack Card Counter exist even), and you can be thrown out of the casino for this.

Today, maybe an astute casino security manager will look for iPhones. But tomorrow, there may be apps like this on Android phones, heck, even on Nokia’s Symbian platform (the 5800 XpressMusic has a touch screen that may be ideal for this). I wonder when casinos will start sending mobile phones to the coat check (the guards are already looking out for camera phones, etc. that point to the casino floor — this is especially the case at Crown where there are restaurants inside the casino grounds).

What about a mobile application that communicates with the cloud? Offload processing, and you can run simulations that are even more demanding for games like baccarat or roulette. Or is the common smartphone today, capable of it? Hmm…

So, its a few hours before MacWorld 2009, and I’m contemplating getting an iPhone 3G. December 2008 has come and gone, and there is no sign of Apple partnering with any telco, or deciding to sell unlocked units in Malaysia, much to my annoyance. No, no, I love my Nokia E71, I’m just researching the iPhone 3G.

David runs MyMacBuzz, and has a useful resource available: Where to get legally unlocked iPhone 3G (updated). Many folk on Twitter also helped, and pointed me to iWorld (horrible Flash based website).

iWorld sells the 16GB edition for RM3,099, and the 8GB one for RM2,899. Its all unlocked, and nice. I couldn’t help but mosey over and compare it though, with other countries (I’m told unlocked versions are sold in Singapore too, I just couldn’t find the price online, easily).

• 8GB: iWorld (RM2,899), NZ Vodafone (NZD$979 = RM2,005), HK Apple Store (HKD$5,400 = RM2,437)
• 16GB: iWorld (RM3,099), NZ Vodafone (NSD$1,129 = RM2,308), HK Apple Store (HKD$6,200 = RM2,806)

This is what I like to see – seen at the Apple Store Hong Kong

Apparently, Optus is selling the iPhone 3G 8GB for AUD$729 (which is only RM1,820), but to unlock it you’ve got to be on a contract (I wonder if my AUD$5 contract applies? Probably not).

iWorld apparently provides a warranty for seven days, but beyond that, you’re on your own – they’ll help you out if need be, but I guess if something goes wrong, you’re on your own.

I know there have been lots of MacWorld predictions and wishes, but my hope is that we’ll see iPhones available in more regions, unlocked, even.

I was at part of the Open Mobile Exchange at OSCON today, so here are a few scraps of notes that I found interesting (from various speakers).

While we do live in the shadow of the iPhone now, this is going to change.

Every person in the modern world uses Linux multiple times EVERY DAY (even if you don’t know it). Linux is everywhere.

The AppStore is something that’s making the iPhone rock. The reason Windows is so popular, is because there are so many applications. This is changing in the open mobile world: think Android, for example.

There are 3.3 billion mobile phones (more than PCs, cars, telephones, credit cards, and TV even).

When Apple sends a million phones in the weekend, its a drop in the ocean when Nokia sells a million phones a day! The iPhone is about usage (German iPhone users use 30 times more data; Google notices 50 times the number of searches from iPhone usage)

• User Interface – Vimeo has a video, “OpenMoko train wreck” which compares to why its a FAIL versus the iPhone
• Access to Device Characteristics (camera, location, accelerometer, network, security, privacy) – today you really don’t get access to this, this needs to happen, really!
• Standards
• Performance – Firefox 3 for example, is very performance oriented. Remember, we’ve become bandwidth gluttons (webpage size has tripled since 2003… 22 times since 1995!). We’ve all been spoiled by having high broadband connection… look at Yahoo!’s 14 Performance Rules (34 today).

There are numerous mobile web browsers, and so little documentation about them today.

Leveraging Mobile Open Source for New Wireless Apps and Services
Stefano Maffulli, Funambol Community Manager
(instead of Hal Steger)

• Push email, PIM synchronisation
• Younger generations are using more than just voice, in mobile – its SMS, data, chat
• Nokia Ovi (http://www.ovi.com/) – Nokia is using this to monetise user generated content

Average American gets 3,000 visual stimulus messages per day. That’s a lot of advertising!

Zembly: write applications for Facebook, and the same thing applies for the iPhone or Meebo, or as a widget on your blog. Build stuff within the web-browser. This is a Sun-sponsored project, and looks very interesting.

Zembly: An Open Platform for iPhone and Mobile Browser Widgets
Prakash Narayan, Sun Microsystems Inc

Firstly, we’re entering a new world: software development is already changing, involving mostly software engineers to new models that involve everyone. Identify new opportunities for SE experts to reach many times more users by enlisting the masses to build on your work

Applications come in all sizes and shapes (Amazon.com, widgets, shell scripts, etc.). Widgets are built on platforms (a piece of software that enables applications).

A platform is the fertiliser for ecosystems of applications built upon them. Applications enrich the platforms they run on. Crowdsourcing enrich platforms in ways that the original developers didn’t imagine.

Zembly.com is a place for collaboratively building services, widgets, social applications, etc. for Facebook or the iPhone platform. Only tool you need to build your applications, is the web browser. Hosting is free!

Zembly is a community, and has “always live” development (using open services, widgets and mashups). Its like Wikipedia for code (freely create, edit, publish and find public services, widgets and mashups).

A new paradigm for developing applications. You’re not edit, compiling and debugging. As soon as you edit your code, its live (you then participate, and use applications).

A demo is now shown… Same application running on Facebook and an iPhone.

Try Zembly? Definitely. I just signed up for it.