Colin Charles Agenda

I don’t know if @ev, @biz or @dickc will read this, but Twitter clearly needs filters. Its not something an external client should do (TweetDeck does this very well, BTW), but the main stream should provide.

The way I look at my Twitter feed, is like email. Twitter currently speaks IMAP, and I can read my feed on many devices: UberTwitter on my BlackBerry, Gravity on my Nokia N97, Seesmic Desktop when I’m on my Mac, and if all else fails, there’s always Twitter web or the mobile version of it.

The way I manage my email is simple – I use server side filters. So when I read my mail on my BlackBerry, or Thunderbird or Apple Mail, I only see what I want to see in my INBOX. Filtration is done using procmail recipes, or Google Mail’s awesome labels, on the server side. So when I look at things on the client side, I don’t have stuff I’d rather skip in my stream.

And is there stuff I’d rather skip in my stream? Sure there is.

1. Live blogging is so 20th century, because in the 21st century, people tweet at an event, using a hashtag. If the event is truly one that I am not interested in following, I can filter out the hashtag.
2. With the economy recovering, and advertising buyers being clueless on how to spend their money, they start getting people to spam their stream. Now, I must like these folk as people, because I follow them, but their occasional ads do annoy me, and I’d rather filter it out. Lucky for me, they have to use hashtags too, otherwise it can’t be tracked – filtering it out would rock!
3. Advertising networks are popping up left, right and center. Malaysia is not spared – we’ve got ChurpChurp. TweetDeck allows me to filter from source, something I wish Twitter as being the server, allowed server side filtration.
4. Foursquare is becoming very popular, but it has this evil ability to auto-post to Twitter/Facebook feeds as well. I can see its use – if I’m bored at a Starbucks and do want to meet strangers, I might tell people on my Twitter stream that. But people are auto-updating, and its getting quite annoying. From Foursquare’s perspective this helps their viral nature; but from my perspective, if I care to know where you’re at, I’d have followed you on Foursquare.

I’m sure the list can go on. The web version should allow me to filter, at the very least, based on Text (a hashtag), and a Source (clients that are known to be spam-generators). TweetDeck allows filtration by Name and Time too. Today, the web version already allows you to search based on a hashtag (think of that as Text + <string> in TweetDeck’s interface). It should allow filtration too.

This will be good – advertising networks benefit from those non-power users (probably the vast majority). Power users however have their own AdBlock built in.

P/S: This is a service I would pay a nominal fee for. I see Flickr and RememberTheMilk charging USD$25/year for a few additional goodies. I would pay Twitter that same price to use their service, and filter out what I’d rather not see (and if they have other features, like metadata support, all the merrier).

While waiting for a meeting to start, I fired up Twitter, and I saw an interesting tweet from Niki Cheong promoting the Heineken Facebook application, which apparently allows you to “plant trees, send greeting cards, and gives you tips on how to party!”. Of course, this isn’t something Niki himself posted – it came via a Twitter advertising network, created in Malaysia, called ChurpChurp.

Malaysia is a country that doesn’t appreciate liquor advertising unless its qualified – i.e. you’re non-Muslim, and you’re of age (I’m uncertain if this is actually 18 or 21, but I believe it is the latter). Heineken basically asks for your date of birth on their website, and I blogged previously about Guinness going so far, to ask for your IC number or passport number!

But look, they’ve found a loophole! Heineken Malaysia has 33,239 fans of this writing. Are they all above 21 years of age?

In fact, Niki’s tweet, just goes to their fan page, and under “Celebrate!”, they ask you: “Are you ready to party?” If you say “Yeah!”, it allows you to go to a Bar finder (note: no checking of age, etc.). What is a bar finder? A place to find lists of bars, in various states, that serve Heineken!!! I mean kudos with the application – the list, allows you to select “Klang Valley”, pick a bar, find all the contact details, show it up on a Google Map, and show you a picture of people having a good time. Kudos to Heineken for embracing social media and creating a Facebook application, and having so many fans on Facebook!

So, it seems that liquor advertising has found loopholes: you do it online, and you get other people to write about them. You do it on Facebook. You might do it on Friendster soon (considering MOL now owns it). You get bloggers to write about it. You get it out on Twitter (are all of Niki’s followers above 21?). Completely brilliant. Twitter’s terms of service doesn’t state anything about this, but it does mention “You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.” Funnily enough, I don’t think rules that apply to other forms of media, apply online at the moment.

BTW, I’m not picking on Niki Cheong (in fact, I just spoke with him before posting this – I have his blessings), or any of the other Churp’ers. I’m just making an observation on how alcohol companies are “going 2.0″, figuring out how to circumvent Malaysian requirements, by going completely online, by targeting social networks, et al.

Interested to hear your thoughts!

I’ve written about Nuffnang in the past, but today, I will focus on their new service ChurpChurp. This is Nuffnang’s latest foray into the advertising space – they’re into Twitter advertising. All Singapore and Malaysian Twitter users, this is something you should read about and understand.

This isn’t new

Twitter advertising has been around for about a year, with the first service that launched, being Magpie. This is similar to what ChurpChurp is – it identifies campaigns, matches them, and will then automatically tweet them for you (visually, how it works).

Magpie allows you to pre-approve all magpie-tweets before it goes out there an automatically posts them. Its not clear if this is just an option or something that happens all the time – auto-posting at random seems more interesting eh?

Magpie has a tweet average – once every ten tweets – by default. You can change the ratio (to once every 200 tweets too, it seems). Magpie supports disclosure, via a customised disclaimer, so you can have a hashtag to say it is sponsored. You can read this and more in their FAQ.

Disclosure is encouraged even via IZEA (the people that mass marketed sponsored conversations). They also have Sponsored Tweets, a yet to be launched service.

And in quick Googling, I also found RevTwt.

ChurpChurp

A quick view of ChurpChurp, without signing up (the last thing I want is my followers to be spammed). The registration page is most interesting, considering they use your age, race and religion potentially, for targeting purposes. They quite blatantly state: “Although optional, depending on the country you are in, we may use race and/or religion to target sponsored posts.”.

But Nuffnang has always shone because they err on the side of fun – they associate themselves with alcohol and possibly tobacco (I can’t remember a recent tobacco related campaign) related companies, and its no different on ChurpChurp. Imagine following funny-man Kenny Sia, and he tweets something like:

Just had a smoke. The menthol feels so good, you should definitely give it a try http://www.ciggies.com.my/ #churp2

But that’s a matter for another day. Alcohol related advertisements are rife in the Malaysian blogosphere, and I can almost guarantee that all readers aren’t of the legal drinking age.

How does ChurpChurp work? Two ways: automated insertions, or via customised insertions with just the appropriate keyword and link. The automated insertions might be easy to figure out, but the customised insertions with just a keyword, and potentially a different shortened URL (for tracking purposes, quite naturally)? Without disclosure, this could potentially be great for advertisers, and in fact, unsuspecting Twitter users will fall prey to ads too. I should make mention that ChurpChurp does support disclosure.

ChurpChurp has an FAQ for Twitterer’s as well as one for advertisers. There’s an interesting list of items that ChurpChurp will not advertise for.

ChurpChurp has defaults – up to 10 ads per week – but this can be customised. You can cash out after earning RM100/SGD100, and I wonder if the rates for the “chosen ones” go up higher enabling them to cash out faster? Or are “chosen ones” really chosen based on Twitter follower count? Remember, if chosen ones are based on follower count, it changes quite rapidly, as and when Twitter decides to clean out spam accounts.

Does this work?

Magpie has been around for a while and seems to not be going anywhere. In fact, I even follow one Magpie advertiser, @WoNoJo. He tells me that he’s just experimenting with Magpie, and I find his other tweets have more value, so I still listen to what he has to say.

That may seem like a blatant “OK” to this ChurpChurp idea, but it isn’t. Remember, you are enabling Churpers, and you can stop by just unfollowing them.

Duncan Riley over at The Inquisitr, has published a telling piece on how he used Magpie and what he thinks about it in: In-Stream Twitter Advertising: Does It Work?. All potential ChurpChurp advertisers should be reading this.

I’m following someone who’s Churp-polluting my stream. What can I do?

If you value his/her tweets, tell them via an @reply that you do not like it. Direct message them if they follow you.

Alternatively, you can always unfollow them.

However, if you feel strongly about this, feel free to drop a direct message to the @spam account on Twitter. Gareth tells me in a comment that its best to direct message the @spam account on Twitter, so as not to mistake your account as a spam account too.

I’m thinking of joining ChurpChurp, should I?

Well, quite simply, you should not. But the promise of earning money is there, right? Just ask yourself: do you want to alienate your followers?

Also, please look at Twitter’s terms of service – #8 states You must not create or submit unwanted email to any Twitter members (“Spam”)..

Anything else?

I invite you to share your comments about ChurpChurp in the comments section. On Twitter, it seemed like most people weren’t too thrilled with Nuffnang polluting the Twitterverse, but it was only a matter of time after they had polluted the blogosphere.

Update: Thanks to Gareth for telling me in comment #1 that its best to direct message and not @reply the spam account on Twitter.

About a month ago, I was surfing the Net, reading my mail on GMail, and I spotted a smart ad by Kah Bintang telling me in a short span of words (in the top — sponsored links in GMail – or it might have been a sidebar link) that the new Hyundai Accent 2008 model was a 1.6L car, with a very reasonable price tag.

Normally, I am blind to ads, but the message itself was very captivating, so I bit, and clicked the link. I arrived at the 2008 Accent Home, quickly jumped to its specifications, was impressed by its price tag (compared to the Toyota Vios S that I was driving, this car beats it in many ways), and brought it up in conversation.

Conversation, you ask? Yes, conversation with my parents. I was telling them it might be a nice car to have, it comes with leather seats, etc. Within a month, I hadn’t realised they had ordered it, and the car arrived early last week, and they handed the keys over to me – an early birthday present. Nifty. Thanks!

But that’s not the point. I would have never even heard of this car, had it not been for the Google ad. Someone at Kah Bintang, that’s in charge of marketing/gathering sales/et al, know that your Google ad, definitely works. In fact, I think the ROI is greater – imagine paying a blogger to write a review, versus actually running Google ads?

If you know the person from Kah Bintang responsible for this, don’t hesitate to have them call me, I’d love to interview them about their forward thinking nature. And I wish I took a screenshot of the ad itself — I can’t seem to replicate it now!

The Proton Exora

In other news, today I was listening to mix.fm. I heard them present some fun fact, and then, they tied it in with an advert for the Proton Exora. Smart, I’ve seen them do this with Harvey Norman ads before, but that’s just usually with discounts — the fact that with the Exora, they made some effort to expand my knowledge, then lead me back in, it did seem interesting.

Of course, going to mix.fm’s website, I seem to be a tad disappointed. There has got to be a better way to display ads, no?

Today at BarCamp KL, I presented a brand new talk: Advertising and PR, Bloggers and Integrity: Making Money, While Being Honest.

Advertising And PR, Bloggers And Integrity Making Money While Being Honest

View more presentations from bytebot.

The back story

On April Fool’s Day, I sent out a feeler to see if anyone was interested in a talk titled “Advertising & PR, Bloggers & Integrity: making money, thru honesty”. It seems like the response was positive, and it was to be scheduled on Saturday for BarCampKL. Wow, a few days to come up with a brand new talk… naturally, I asked people for feedback, and received them (right up till 7 or so hours before the talk was scheduled to be given).

Preparing for the talk

On Friday, I posted a bunch of notes that I had taken down in OmniOutliner. I gathered some feedback, and then implemented the whole thing into Keynote (this is incidentally also my first presentation in where I am not using OpenOffice.org Impress, a software package I had helped contribute to for a significant portion of my life). To boot, I also purchased the Keynote Remote application for the iPhone/iPod Touch, for USD$0.99. This moves me away from using the usual Logitech Presentation Remote. So let’s just say all this marked new ground for me, as I got to learn new software in an evening, including using the presenter notes, and so on.

Giving the talk

Considering I had never given the talk before, and was winging it based on notes I had created a day before, let’s just say it was a little rough on the edges, lacking statistics that I would have liked, and lacking graphics that I should have included. I’m sure there will be a 2.0 version of the talk, if I’m to give it elsewhere.

I was pleased that the talk had a standing room audience. During the talk there was active discussion. That’s what made it fun. Lots of participants shared their experiences, and it was people representing media buyers, PR firms, as well as the bloggers themselves.

Generally speaking, most people believed that disclosure should be the way to go. There is nothing wrong with making money from your blog, but telling your audience that you are doing so, is a duty to your readers. Its the right thing to do!

Conversation about the talk went on even during lunch, and I seemed to hear lots of positive feedback about it. Its a pity I didn’t get the whole talk recorded!

In closing

Expect a series of blog posts, that are more well thought out, and are logically separated on this topic in the near future. And to think, all this talk started with what I told David Lian, a few weeks ago, at the KLTweetup, about how I believe Nuffnang will be irrelevant in 2 years if they don’t change their business model. Not existing is hard (both founders have got deep family pockets), but becoming less relevant, I guarantee it (or I’ll eat a shoe — one made of cake, nonetheless ;-))

An online survey (500 Malaysians, all online already, and in total, it was 26,000 amongst the countries surveyed) by The Nielsen Company, showed that Malaysians ranked fifth amongst 52 countries for being digital media consumers. The stats (with more from the NST):

• Malaysians ranked third globally for those that spent more than 20 hours a week watching streamed or downloaded content from the Internet – translation, Malaysians bittorrent a lot, or are in love with YouTube. Video in Malaysia is big, clearly.
• 53%/41% played(streamed, even)/downloaded video/movie/audio/game content online in December 2008. Translation? The ones with 1mbps broadband lines are streaming YouTube content… How about a local video sharing site, or a local site with content?
• 85% got on their computers, while only 77% turned on their TV sets – translation, if you’re not advertising online or your media buyers don’t know how to deal with it, its time to find new ones
• 4% download movies/movie clips more than 30 times in a month – that means about 7.5 TV series that they’re following, or less, but with movies thrown in – eep, no advertising seen
• 8% download music or other audio files more than 30 times – since there’s no iTunes music store in Malaysia, its probably entirely illegal content

So its skewed. With a broadband penetration rate of about 18% only, they asked the choir, and the results aren’t too surprising. I predict we’ll see more people online in the results of the June/July survey, as we face this economic slowdown, and more people buckle up, stay at home, and still live their lives.