Colin Charles Agenda

Anyone that knows me, knows that I am not a big fan of Malaysia Airlines. However, I have to hand it to them, with their new blog, titled Living Malaysian Hospitality (eating, breathing, sleeping MH; MH, their airline code, is now being themed as Malaysian Hospitality, something I think is utter bollocks from their service quality, or lack thereof).

Powered by WordPress 2.5.1, the blog is well-themed, and has been going on since April 2008. For a government-linked company (GLC), I am impressed that they’re embracing modern web technologies, and starting to speak to their customers. They’re giving the company a visible face, and going by the buttons, are not afraid to support Digg, del.icio.us, myspace, and Facebook. They are even hosting videos on YouTube!

They’re brave enough, to print customer letters (from our guests). So far, its all rosy, and they naturally reserve the right to publish only articles that put them in a good light, but Idris Jala has stated: “We want to hear from the customers, whether good or bad.”

This in my opinion can open up the floodgates of complaints, which can then help improve services eventually. There are 30 bloggers at present, and while the blog will not be published in real-time (it takes 24 hours for “approval” - pretty good for a corporate blog), I’m wondering why “Both comments and pings are currently closed.”

Congratulations on opening up MAS, and I sincerely hope that comments will be opened up soon as well. Remember, the whole idea of a blog is not a one-way conversation, which in itself isn’t a conversation. Note that your great competitor, AirAsia’s Tony Fernandes, already writes comments on random blogs…

In Singapore the last few days, I found some time to visit Orchard Road on Sunday. I thought about the best place to get an iPhone 3G and headed to Lucky Plaza. To my surprise, zip, zilch, nada.

Disappointed, as a long-time Apple user and developer, who has bought a lot of Apple gear, and been to several WWDC’s, and still continue to buy Apple gear (latest acquisition: MacBook Air), that Apple constantly assumes that there is no world outside of the USA.

So I asked myself over a very late lunch, why am I roaming the streets of Singapore, just to get myself an iPhone 3G, and have to go thru the hassle of “cracking” it? I am a legitimate user, who’s willing to pay the actual fees, yet I’m shoved for being in the wrong country.

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I’ve recently changed my location from Melbourne, Australia to Kuala Lumpur, Malaysia. This is a problem for the iTunes Music Store, because while the iTunes Music Store is commonplace in America, it wasn’t long ago that it came to Australia. It still doesn’t exist yet in Malaysia. In fact, my Malaysian-issued credit card is discriminated against by Apple’s online store.

This I consider to be a large failure - I guess this will change at some stage, as the iPod Touch is sold legally in Malaysia, and applications for it must be available now (I haven’t checked this week, I’ve been pre-occupied).
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I was extremely overjoyed that I got invited to a Facebook group (this doesn’t happen often, believe me), called iPhone 4 Malaysia. Louis Pang compares Malaysia against Equatorial Guinea, Guinea Bissau and Madagascar, showing the number of mobile phone users, GDP per capita, and population of each country. Impressed I was, seeing the Malaysian statistic:
Population: 25.3 million
GDP per capita: USD$13,000
Mobile phone users (2006): 19.4 million

77% of Malaysians have a mobile phone! This statistic is surely a fib (I think; then again, some people have more than one mobile phone), as the adult population in Malaysia is nowhere near 77% (I’m unsure what the statistic is, I’m wondering where the census data is…)

Then again, if true, how is it possible that Apple is selling iPhones in these other countries, and not in Malaysia?

Naturally, I looked at the article at The Edge Daily, and Sharmila states that Maxis gets right to distribute the iPhone 3G. There is no reason to speculate, but the cost is expected to be under RM1,000. Will this happen by year end? Who’s to say…

So, if you’ve read this far down, and you’re Steve Jobs (or someone close to him, and will pass the message on), here’s my advice:

• Give Malaysians access to the iTunes Music store - Seriously, you’re missing out on a good opportunity. With disposable incomes amongst the large majority of the iPod toting crowd, buying music via the iTunes Music Store will definitely be easier than firing up a BitTorrent client, and waiting for the download, thanks to the throttling of traffic
• Malaysian credit cards are not fraudulent - Amazon, Paypal, and the list goes on, they all have no issue accepting a Malaysian issued credit card. Why should you be any different, Jobs? With the proliferation of Visa Debit cards, surely you can’t be worried about fraud?
• Don’t cripple access to the iTunes Music Store - by this, I mean, it should not only be for applications for the iPod Touch, but also music, TV shows (I imagine people buying BBC’s Top Gear rather than downloading it), and movies

After all, proliferation of broadband is great. There is already a large amount of users who are on the Internet. There are more and more Mac users, after all, there are a tonne of new shops selling Macs (Apple Authorised Resellers/Partners). Everyone in urban areas is using the latest, greatest, mobile phone (I dare say, the average Malaysian in urban areas are more mobile phone crazy than the average Australian in urban areas),

Make a bang with your presence, Apple.

– Current multiple-time Apple customer, dormant Apple developer, iPhone 3G owner-to-be

Update: There’s also an online petition to sign. And the Facebook group is standing at 1,019 members now…

Here’s a packed schedule. There will be a Sun crew visiting these universities between 16-17 July 2008. Will you be there? Where you’ll meet the rock stars:

• Wednesday, 16 July 2008, 9am - noon: Multimedia University, Cyberjaya
• Wednesday, 16 July 2008, 2pm - 5pm: Universiti Teknologi MARA, Shah Alam
• Thursday, 17 July 2008, 9am - noon: Management & Science University, Shah Alam
• Thursday, 17 July 2008, 2pm - 5pm: INTI, Subang

And what exactly will we be talking about? Besides the keynote, and tech demos, there will be focus on NetBeans (a fabulous IDE), an introduction to OpenSolaris, JavaFX, and of course, MySQL.

We all have 30 minute session slots, and the focus is rather developer centric, so I’m wondering what is best to cover in 30 minutes (what one can probably talk about in 5 days even)? Condensed talk on storage engines, index types, etc. ?

My fear is that I’ll largely be talking to a crowd that has seen and used a database, and its called Access. MySQL will be new to them. Not having a “front-end” per se, ala Access, might be scary. Then again, hooking up OpenOffice.org Base and Workbench might be the way to go for a glitzy presentation…

So, it seems that with effect from July 1 2008, Bank Negara Malaysia (BNM) has decided that those that don’t settle their credit card bills in full, will not be granted the 20 interest free days on new purchases. So, 18% starts the the day you make a purchase!

So for those making minimum payments, watch out. This move, will bring you deeper into debt! Yet another thing you can thank the Badawi government for, as more and more Malaysians are putting their fuel on credit.

Statistics show that one-third of the 2.7 million credit card holders in Malaysia settle their bills in full, every month. I wonder what the demographic of this is like, though.

All in all, I’m glad I started out with the practice of using a credit card as a replacement for cash, and settling the bills in full, on a monthly basis. Maybe, this move will make the idea of a debit card, a little more friendly?

Tough(er) times ahead for Malaysians, I’m sure… You think RM2.70/L is bad? Wait till it goes up (crude oil prices are at an all time high now).

Will this move, by Bank Negara, have an effect on you?

Rudd wants fuel subsidies in Asian countries to be removed. He thinks it artificially inflates prices across the region.

Malaysia recently had a 40% increase in fuel prices, where the old rate was RM1.92, and the new rate is RM2.70 (there is still a 30 sen subsidy).

Now, lets investigate the cost of living, and discuss earning power (therefore, spending power).

Australia has the concept of a Federal Minimum Wage (FMW), which currently stands at AUD$13.74 per hour. If you work a 40-hour work week, for 4 weeks (notice that this then gives you a 13 month pay cheque), that’s about AUD$2,200/month, and a yearly income of about AUD$28,579.20. Yes, even for flipping burgers at McDonalds, you get at least 2.2k/month!

Malaysia has no concept of minimum wages. With foreign labour available relatively cheaply, fresh graduates tend to earn RM1,800/month. Flipping burgers at Burger King? I hear (OK, I lie; I’ve seen this advertised outside a BK store) the salary rate is about RM560/month (that’s a measly RM3.50/hour).

OK, so the tax laws are different. Australia exempts you on your first $6,000/year. Malaysia has over 10 million workers, and only about 1.2 million pay taxes (you are tax exempt if your monthly salary is less than RM3,000). In fact, those in the highest 28% bracket currently stand at a paltry 38,500 people.

But the cost of living, is also different. A book, that costs USD$20, will cost about AUD$25-30 in Borders; the same book will cost RM85 in Malaysia! Its no wonder, Malaysians are said to not read very much.

So, books aren’t necessities. Lets look at milk. 1L in Australia would set you back AUD$2.03 (this being Pura Milk, which I’m fond of drinking). 1L in Malaysia (Dutch Lady) would set you back RM3.39. Ouch! Dollar-to-dollar, that is a $1.36 difference for an essential item.

Back to fuel… Its hovering at about AUD$1.60/L, and $1.70 is not far off. Think about paying RM2.70/L, with talk of it going up in the near future, also not far off. Then remember, the difference in wages. And take into account the cost of living.

Remember, in Asia, Malaysia isn’t deemed “bad”, or “third world”. In terms of development (South East Asia, at least), it stands next to Singapore.

Rudd, mate, if you’re not pushing for higher wages, don’t bother pushing for an end to petrol subsidies.

In what I call a great advertising scheme, Leora Zellman, a blogger, photographer, brand evangelist, etc. is offering her sexy body as ad space.

Her body will cost you on an hourly basis, she’s mostly logo focused, but will also wear schwag, like t-shirts and caps. Buy her back, butt, or chest, they all have varying prices. If athletes do it, why not us regular Joe’s, right?

Well, its not like we all don’t do this. I wear t-shirts with penguins, dolphins, and various other bits all the time. In fact, I haven’t bought a t-shirt in over nine years.

Will this work? Maybe. At a geek conference, every other geek is probably wearing stuff with logos on them. Might be useful for new products? I’ve never actually looked at a t-shirt and thought to myself, “Hmm, I need to check that URL/product out”. Maybe other’s have?

Reminds me of the time Leah Culver sold advertising space on her laptop. Also, on another tangent, Leo Laporte and Amber MacArthur spoke about Amanda Congdon using her body to promote her content, Leo basically saying it wasn’t smart. Check out net@night episode 51 for more.

Well Leo, most of the popular blogs in Malaysia, are “photo blogs”, of people “camwhoring”, i.e. showing themselves off in places. Is it sustainable? Maybe not. But will it bring popularity and money in the short term? Probably yes. Some even go on to getting fame ;)

Anyways, enough ranting on this. Best wishes Leora, and to all the other “camwhores” out there.

I threw the idea of a BarCamp Malaysia a few years back, and it was mostly shot down amongst the free and open source community members. The reasoning behind it, largely was because it was assumed that we could have the same amount of discussion at a bar (over beer), and there would be a lack of participation from the attendees.

The “Web 2.0 types” though seem to be getting their act together, at organising a BarCamp Malaysia. Kudos to them, I hope it’s a success (and there will be many, many more to come). I’d attend, but its the weekend right after OSCON, which I mentioned on the Facebook wall of one of the early event planning meetings. Apparently, nobody listened.

I’ll try and be at the next event planning meeting, to see what morsels I can pick up, and keep everyone updated. Maybe more hacking sessions up in the highlands, like how Aizat and Ditesh went to last weekend, would rock (I’d have gone, except I was in Melbourne).

Fireangel doesn’t like her drinks watered down. Neither do I.

However, it seems to be common practice in Kuala Lumpur. Anywhere I go, it seems like beer is watered down. It doesn’t matter if its more “exotic” beers like Kilkenny or Hoegaarden; it also happens to the common local beers like Tiger. Its just a sad thing.

Take for example, the RM28 for a pint of Hoegaarden on tap (ok, its a few bucks more, but when you buy 18 beers, they seem to give you a discount). This at Deutsches Gasthaus 2, in Taman Tun Dr Ismail (TTDI). Its definitely watered down. The atmosphere is nice, the service is fabulous, the range of beers available are definitely impressive (lots of imported stuff, in bottles), but I don’t see myself returning by choice, if all I get is expensive, watered down beer.

The one place I found that serves good draught beer, is Decanter, located in Sri Hartamas. Its relatively cheap, non-watered down, but sadly they only serve Tiger beer (I’d prefer Carlsberg on tap, any day). Backyard in Sri Hartamas also seems to be true blue beer.

Where else in the Klang Valley does one get real beer?