Archive for the ‘General’ Category

Error 51: Unable to communicate with the VPN subsystem from VPNClient (fixed)

For work, the good days of using Tunnelblick are over, and I’m now using the Cisco VPNClient.

Today it greeted me with a message:

Error 51: Unable to communicate with the VPN subsystem.
Please make sure that you have at least one network interface that is currently active and has an IP address and start this application again.

The thing is, I already had the wireless going, and it had an IP. Macworld tells me to do:

sudo SystemStarter restart CiscoVPN

You can also do:

sudo /System/Library/StartupItems/CiscoVPN/CiscoVPN restart

They both work. Let’s hope this is not a regular recurrenceannoyance.

Getting the iPhone 3G in Malaysia

So, its a few hours before MacWorld 2009, and I’m contemplating getting an iPhone 3G. December 2008 has come and gone, and there is no sign of Apple partnering with any telco, or deciding to sell unlocked units in Malaysia, much to my annoyance. No, no, I love my Nokia E71, I’m just researching the iPhone 3G.

David runs MyMacBuzz, and has a useful resource available: Where to get legally unlocked iPhone 3G (updated). Many folk on Twitter also helped, and pointed me to iWorld (horrible Flash based website).

iWorld sells the 16GB edition for RM3,099, and the 8GB one for RM2,899. Its all unlocked, and nice. I couldn’t help but mosey over and compare it though, with other countries (I’m told unlocked versions are sold in Singapore too, I just couldn’t find the price online, easily).

  • 8GB: iWorld (RM2,899), NZ Vodafone (NZD$979 = RM2,005), HK Apple Store (HKD$5,400 = RM2,437)
  • 16GB: iWorld (RM3,099), NZ Vodafone (NSD$1,129 = RM2,308), HK Apple Store (HKD$6,200 = RM2,806)

iPhone 3G - Apple Store (HongKong)
This is what I like to see – seen at the Apple Store Hong Kong

Apparently, Optus is selling the iPhone 3G 8GB for AUD$729 (which is only RM1,820), but to unlock it you’ve got to be on a contract (I wonder if my AUD$5 contract applies? Probably not).

iWorld apparently provides a warranty for seven days, but beyond that, you’re on your own – they’ll help you out if need be, but I guess if something goes wrong, you’re on your own.

I know there have been lots of MacWorld predictions and wishes, but my hope is that we’ll see iPhones available in more regions, unlocked, even.

The Apple Store Malaysia Phone Experience

On the 24th of December 2008, I came back from my little hiatus in Georgetown, Penang (in where I discovered the heritage and history of the city), and immediately started ringing up Apple Authorised Resellers to find out where in the blue hell, the new MacBook Air was. (Emphasis on the new, because all the resellers try to push the old one, to clear out their stock – in fact, they actively discourage you from getting the new one, saying the only modifications are the bigger hard disk, and better video card. They don’t mention the new Trackpad option in System Preferences, that leads you to four finger scrolling which allows you to bring up Expose or switch between applications – Mac+Tab).

Its constant delays, the fact that it was supposed to be out after Thanskgiving weekend, and so on, started really getting on my nerves. I had been waiting for this feather-weight laptop for a while, since the announcement.

Machines had none, and didn’t know when it was coming. EpiCentre had none, and didn’t know when it was coming. So I thought I’d take a chance at calling up the Apple Store Malaysia at 1800-80-6419. They even advertise saying things like “Kami juga berinteraksi dalam Bahasa Malaysia!”, which I loosely translate as “We can interact in Bahasa Malaysia too!”.

I get someone who barely speaks any English. But she has an accent. I ask her why they don’t sell any Air’s, and the fact that Christmas is tomorrow, how am I supposed to make my loved ones happy? She tells me she has no idea why and EpiCentre is the best place to ask. If they don’t have it, no one else will.

I say I will come into their office to pick a unit up. They tell me that that is not possible, they’re not Apple Retail. I say I know where such an office exists (I’ve vaguely remembered it from eons ago), and then she tells me she’s in *drumroll* Singapore.

So there, Apple’s support line for Malaysia routes to Singapore, and they’re generally not very helpful. And apparently, their QA on language skills is just not there. In fact, had I started off a conversation with her in Bahasa Malaysia, I have a feeling she wouldn’t have survived – Mandarin, maybe.

As an aside, EpiCentre in Pavillion had a couple of units available on 30/12/2008. I think as of today, they have one unit available… Go, go, rush to get ’em :-)

Networked multi-function printers/scanner recommendations

I just never have the luck with network printers. My purchase last year (yes, hello 2009) was a HP LaserJet M1522nf MFP – its a network printer with fax/copying/printing/scanning capabilities.

What annoys me about it is that in Fedora 8, I could only print via the network – there was no way I could scan via the network. The story unfortunately, is similar on Mac OS X – the HP Scan application only works when the USB dongle is connected, which kind of defeats the purpose of a networked multi-function device. In Microsoft Windows land however, one can scan via the network!

Is there a multi-function device, that is a laser printer, and is affordable, that allows one to print and scan via the network on Linux and Mac OS X? I just want to de-clutter in 2009.

Tab roundup for December 2008

Om Malik’s blog design, and themes as a business
I stumbled upon Om.Is.Me…, Om Malik’s private blog, and was taken away by the design. For one, its hosted at wordpress.com (something I’m thinking I might do at some stage, if it was less rigid). But more importantly, what I noticed was the design – I was really taken away by the blog theme. Its designed by GNV & Partners, and it looks snazzy.

Is there big business in WordPress themes? If their website was in English, I’d be a little more interested… Largely because I have to theme at least two WordPress sites in the near future, and I’m not looking forward to mastering CSS, etc.

What do custom WordPress themes go for? How many folk pay for themes?

Hackerspaces
Found this via Twitter (thanks @achitnis), and it Hackerspaces reminded me a lot of coworking. When in Melbourne, I always pined of a co-working space (I believe, Joe’s Garage came close to it – upstairs, anyway). Now that I’m in Kuala Lumpur a lot more, I am wondering if a warehouse somewhere, might make sense…

Cybercafes in Japan, offering physical addresses to the homeless
Read Cyber cafe offers address to homeless. I didn’t know that cybercafe’s in Tokyo gave away a free email address (maybe they don’t, but they might give you access to one), but I was impressed that comic books and unlimited beverages were a norm. Kudos to Cyber @ Cafe offering long-term lodging and an official registered address (important, when PO BOXes aren’t acceptable or you’re homeless).

Takemitsu Karitachi, used to sleep on park benches, but he doesn’t have to anymore:

This simple service is vital for the 50 semi-permanent residents of the cafe, many of whom have taken refuge here after being laid off abruptly during the current recession.

Takemitsu Karitachi, a contract worker at a nearby factory, is one of the many people who have been sleeping at the cafe every night for the past two months since he lost his office job and his apartment.

Karitachi, who used to roam the streets and hopped between various Internet cafes for months, says he is now relieved to have found a more permanent home — even if it’s a cubicle just slightly bigger than the back seat of a car.

BMW India sales records
It stunned me when I found out that in 2007, BMW only sold 1,338 cars, and in 2008, plans to sell 2,800 units. The sales ratio between the BMW 5 and 3 series is 55:45 (so the one’s buying a BMW, actually have a lot more disposable income than one would think).

I don’t know the cost of a BMW in India, but if its prohibitively expensive as it is in Malaysia (what is it, up to 300% excise duty?), I’m surprised the numbers are a lot lower. Seeing a BMW (or a Mercedes) on the road in Malaysia is very common – yuppies are driving 3-series cars (BMW 320), straight into their first management job, willing to fork out RM220,000+, and paying it off over seven or nine years.

Lucky for me, I don’t think of a car as a status symbol (and think that people that do, are rather daft).

After Credentials
Read Paul Graham’s After Credentials. It is probably his best essay in recent time, and its very pertinent to those living in Asia.

Not only in South Korea, but in most parts of Asia, education is touted as being very important. Quotes like “In our country, college entrance exams determine 70 to 80 percent of a person’s future,” don’t surprise me. Paul thinks its old fashioned – I tend to agree. Today’s universities are not more than cram universities.

The problem comes when parents use direct methods: when they are able to use their own wealth or power as a substitute for their children’s qualities.

Let’s think about what credentials are for. What they are, functionally, is a way of predicting performance. If you could measure actual performance, you wouldn’t need them.

This doesn’t work in small companies. Even if your colleagues were impressed by your credentials, they’d soon be parted from you if your performance didn’t match, because the company would go out of business and the people would be dispersed.

In a world of small companies, performance is all anyone cares about. People hiring for a startup don’t care whether you’ve even graduated from college, let alone which one. All they care about is what you can do. Which is in fact all that should matter, even in a large organization.

The whole article is interesting. There is a good analysis of the big company versus small company paradigm, as well as the fact that people want instant (and not deferred) rewards.

I predict that within Asia, in the next two decades, hiring based on your after credentials (first bachelors, then masters, possibly doctorate eventually), are going to be a thing of the past.

Lawyers use Facebook to serve notices
Via The Age:

Canberra lawyers have won the right to serve legally binding court documents by posting them on defendants’ Facebook sites.

In a ruling that could make legal and internet history, a Supreme Court judge ruled last week lawyers could use the social networking site to serve court notices.

Email and even mobile phone text messages have been used before to serve court notices, but the Canberra lawyers who secured the ruling are claiming service by Facebook as a world first.

“The Facebook profiles showed the defendants’ dates of birth, email addresses and friend lists and the co-defendants were friends with one another,” a spokesman for the firm said.

On perfumes, and smell
This is interesting, The scent of a man. Very captivating, here are a few select quotes:

They already knew that appropriate scents can improve the mood of those who wear them. What they discovered, though, as they will describe in a forthcoming edition of the International Journal of Cosmetic Science, is that when a man changes his natural body odour it can alter his self-confidence to such an extent that it also changes how attractive women find him.

They found that those who had been given the commercial fragrance showed an increase in self-confidence. … What was surprising was that their self-confidence improved to such an extent that women who could watch them but not smell them noticed. They were, however, unable to distinguish between the groups when shown only still photographs of the men, suggesting it was the men’s movement and bearing, rather than their physical appearance, that was making the difference.

Perhaps the greatest takeaway was: “The sexes themselves smell different, too, and women can glean information about a man’s social status from his smell alone.””

Women can smell success?

On mobile readership, and partial RSS feeds

I’ve been meaning to write my thoughts down on this for a while. Its on RSS feeds, and mobile readers (two separate issues). Spurred, largely today, thanks to a post titled: You can’t afford to lose mobile readers. The author is right – you can’t.

Mobile readers
While I don’t think sites need to be optimised for 800×600, largely because I think we’ve moved from the days on the Web where this was a necessity (what’s next, going back to the colour safe web palette? ;-)), I do think a mobile alternative to a site should be available.

WordPresss has plugins – the author mentions MobilePress and WPTouch. I’ve never used either, but I use the WordPress Mobile Edition by Alex King – in time, I’ll probably play with the other WordPress plugins.

Its nice to know that sites like Tumblr just have a mobile version available right there.

Note the bit about Flash. Most (if not all) Nuffnang ads tend to be flash based. You’ve just lost some ad readership.

RSS feeds
My pet peeve? Partial/excerpt RSS feeds. This is just plain silly. If you think people are going to click on to go and visit your site to view advertisements, you cannot be further from correct. If I’m savvy enough to be reading RSS feeds, I am almost certainly going to be using some form of ad blocker – if not via Adblock Plus, via some other method to not see ads.

If you’re worried about losing ad revenue, consider RSS feed ads. I don’t know what the click-through-ratio is, but I’m seeing more and more of them pop up nowadays. They’re a minor annoyance, I don’t block them, but I don’t actually click on them, either.

And why are partial RSS feeds bad? Because if I’m reading it on my mobile device (say, the E71 or an iPod Touch), I’m very unlikely to want to click to open another window and load your blog entry. I’ll just skip it. Skipping it is worse than showing full feeds…

Conclusions

  • Have a mobile optimised site
  • Have full RSS feeds. Run ads via Google if you need to. If your service of choice doesn’t support it, badger them
  • If you plan on posting lots of photos, ensure that your mobile theme resizes them to something more sensible (then again, posting original sized JPGs, and having 20 of them load in a page is play stupidity – if you’re lazy to resize it, use a service like Flickr)

More thoughts? Share them in the comments.


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