Posts Tagged ‘USA’

T-Mobile USA PAYG gets worse…

Back in August, I wrote about how T-Mobile USA changes their pay-as-you-go plans. It is even worse than it seems.

I’m back again this month, and find that if I want to change to the $3/day unlimited calls/text/data plan, I have to wait till the next month (i.e. the next billing cycle). Previously this would just work immediately, as long as I changed it online. 

My options to get data now? Pay $10 for a 1-week High Speed Data Pass with up to 1GB of traffic to utilise. There’s also a $5 day pass. 

T-Mobile reminds me of my experience with DiGi. Both were underdogs. Once they get more market-share (in T-Mobile’s case, maybe a better network/selling the iPhone; in DiGi’s case finally getting a 3G license back in the day), they just can’t handle the load, and graduate from their underdog status to being worse than the incumbents. I’m still a T-Mobile & DiGi customer, but the question is for how long more?

T-Mobile USA changes their pay-as-you-go plans

I’ve had a T-Mobile USA prepaid number for quite some time. It was a brilliant service — you turn on unlimited calls & data (200MB at high speeds, and then it goes down to 2G speeds) when you’re in town for a mere USD$3/day. If you can live with 2G speeds, it cost USD$2/day. And when you didn’t use it, you just went into a mode that would charge you upon usage. 

All this was and still is changeable online on your T-Mobile account. A bonus: add $100 credit, and you’ve got validity for 365 days.

Now, they’ve decided that the moment you go to one of those $2-3 plans, you can’t go back to the old “idle” mode. Now you’re charged a minimum of USD$3/month just to keep your number alive & active. So that’s $36/year to keep your number alive.

I don’t mind the extra charge, but I think its quite dishonest to change existing customers to this. A lot of people praise T-Mobile, but even they falter.