Colin Charles Agenda

Just to set the record straight, OSDC.my 2009 has no relation to foss.my. They have a different theme, a highly swank location (i.e. not a place of higher education), it is not community run (there are community members in the committee though), and its sponsored by MDEC.

In fact, I’m not even sure what the event is called – it may differ between OSDC.my to MSC OSCON.my. Mad props to the folk behind the real OSDC (community run, in a different city within Australia) and O’Reilly’s OSCON, since their names are really popular :-)

Now, what about foss.my 2009? Its about time we started planning for the event. foss.my 2008 was most successful, held during November 8-9 2008, but a lot of students complained — they didn’t like the time, as they had exams before or after the event (heck, even one of the crew members, had an exam the next day!).

So, let me ask a few questions, and feel free to reply in comments:

1. What timeframe would work best for foss.my 2009? In terms of a month, is September or October better? Keep in mind we don’t want other event clashes.
2. Do you want foss.my 2009 to be longer? Two days, with two tracks, seemed to be a little short for people.
3. If so, how many days do you want foss.my 2009 to be?
4. Do you want it to run through the weekend (so maybe Saturday, Sunday, Monday)?

International folk should answer this too… because you’ll probably be coming to attend, to speak, to mingle, etc. Do you want to come at a time when Malaysia has a colourful event? Do you want to see parts of KL or other parts of Malaysia?

Disclosure: I don’t speak for anyone else on the past/current/future foss.my committee, just myself.

It always makes me smile when I see headlines like this: iPhone can boost mobile data business: Maxis. Lets decompose the article. (And yes, the answer is still that you shouldn’t buy a Maxis iPhone 3G.)

“We are seeing exponential potential in mobile data growth. With the launch of iPhone, I think it will strengthen Maxis’ competitiveness,” chief marketing officer Matthew Willsher said in Kuala Lumpur yesterday.

What it means: Lots of people like mobile data. New phones practically demand it, otherwise you might as well buy a cheap as chips phone, that only makes and receives phone calls, and has a non-colour screen. The chief marketing officer continues to say that the iPhone will “strengthen Maxis’ competitiveness”, which means that they will get more mobile data subscribers yes. But they will all complain at the lacking quality of service. Its fine and dandy that there is a 3.5G network, but if each cell can only take a certain capacity (in terms of bandwidth), what happens in areas where things are oversubscribed?

So far, more than 1,000 units of iPhones have been booked and Willsher said the initial booking numbers have “exceeded expectations”. However, the company did not want to reveal its actual booking numbers.

What it means: There are over a thousand idiots (some tell me its mostly Maxis staff and partners, since Maxis provides hefty staff discounts) who purchased the phone. This after the announcement that there is to be an iPhone OS 3 sometime really soon, and the heavy, mostly accurate speculation that there will be a new iPhone coming out sometime in June. It also seems that Caller ID doesn’t work out of the box and will require Maxis to update the software themselves (how true is this, I have no idea). But the chief marketing officer is right, 1,000 units being booked and snapped up, really does exceed expectations — I expected Malaysians to be a lot that valued their money a lot more.

Industry sources revealed that Maxis may have ordered as many as 150,000 units of iPhone 3G, as part of the conditions to bring the phone into the country. Willsher also declined to comment on this.

What it means: Wow. 150,000 units of a product that is to become obsolete within the next few months? Especially noting that it may not be exclusive to Maxis?

What’s the appeal of the iPhone? The AppStore. The iTunes Music Store. Not being able to have the music store seems like a big boo-boo towards Apple/Maxis.

And just in case you made it this far, read Jeff Ooi’s rather satirical piece Cut Maxis from broadband, please! When it works, its usually a breeze — when it doesn’t, its mighty annoying. Sadly, its usually not working… i.e. probably lacking capacity.

So Maxis’ mobile data business will be boosted – chances are lots of people are locked in for a year or two, and even if the service sucks, paying the penalty of quitting early, will probably derail most folk. Let’s see how they flog off the remaining 149,000 units in the next few months ;-)
(and no, no amount of advertising on blogs [I’m looking at you Nuffnang], and getting funny man Kenny Sia to write about it will help – read the comments, it seems at least his readers are smart!)

About a month ago, I decided to try Google Friend Connect and their Social Bar. I still haven’t figured out its use fully yet, but maybe its there for keeping my readers connected to each other?

A modest number of folk have joined, but today I noticed them becoming friends. Win?

Its good to see that Business Times in Malaysia has something similar. All this is the work of @kedai. Lots of members, but no conversation yet, so it proves that there’s not much great use of it yet. I notice that there is a “Like!” activity (look at this for example), which then gets shared in the stream (not a comment but it says “username liked article”). This is again something kedai wrote, which is a very simple activity.

He, like I, wants to know how else you can socialise a site?

Update: Robert Scoble speaks to Kevin Marks about this, and the video itself is pretty interesting. There’s also a little discussion happening on FriendFeed.

This one’s too good to pass up. Jennifer Aniston (from the comedy sitcom I grew up to, Friends) has reportedly dumped John Mayer, because of his Twitter addiction. I quote:

The source said: “John suddenly stopped calling her or returning her emails and when she would finally catch up with him, he’d say: ‘I’ve been so busy with work. I’m sorry I haven’t had time to call you back.”

The source added: “Jen was fuming. There he was, telling her he didn’t have time for her and yet his page was filled with Twitter updates.

“Every few hours, sometimes minutes, he’d update with some stupid line. And in her mind, she was like ‘He has time for all this Twittering, but he can’t send me a text, an email, make a call?’.”

Twitter, used as evidence that one actually has time, to at least send a text, email or make a call, it seems. Apparently, John Mayer even took the break up like a man, and sent a message to Twitterverse: My six word story: “This heart didn’t come with instructions.” Candid!

From a quick take on his feed, it seems he uses Tweetie, TwitterBerry and the web a lot for updates. So not only is he addicted to his BlackBerry, he loves his iPhone/iPod Touch, and apparently twitter.com. Maybe someone should introduce him to desktop clients like twhirl or TweetDeck? :-)

On Twitter, there’s been some conversation about this, naturally. At first, I couldn’t believe it, but it seems its possible. We know divorce via SMS or email is shunned upon, but in this part of the world, you can divorce someone just by saying “talak” three times. Its not clear if its allowed in Malaysia or not (the BBC suggests it was OK, but is unacceptable).

This stuff is almost as interesting as getting killed over your Facebook relationship status.

Do you know of people that got together because of Twitter or Facebook? Broke up because of Twitter or Facebook? I’m interested to know the stories behind them.

The Home Ministry has decided to censor opposition newspapers like Harakah (by PAS) and Suara Keadilan (by Keadilan/PKR?) for a period of three months, with immediate effect, since their reporting is “wrong, sensational and sensitive in nature”. Malaysiakini also reports that DAP’s Rocket is having issues renewing its annual publishing permit, as well.

Why do I get the feeling that its just another slap in the face for the BN-led government. After all, before this hoopla, I’d have never read these dailies. I probably still wouldn’t.

However, if you did, there’s a good chance you’re going to read them online. HarakahDaily.Net and Suara Keadilan are all online, and free for all to read. The latter even comes with an RSS feed. DAP’s Rocket doesn’t seem to be online yet, but Lim Kit Siang himself is an active blogger.

The BN-led government will retort saying “but everyone reads it in print” (which is what they can control). Nay. Now, those that don’t get the print versions, will get information from their friends that read the online versions. Soon, you’ll get a scenario like Chinese whispers, which will probably only anger more people.

The one telco that I have never had the pleasure of dealing with yet, is DiGi. I’ve heard good things about them, and was slowly tiring of my Maxis subscription (a SIM card that I’ve held for over eight years, running mostly idle when I wasn’t living in the country).

So on Saturday, at about 8pm, I walked into the DiGi store in Pavilion and made the switch. I listed what was important to me:

• My credit limit – I have a pretty high one, because I travel a lot
• A reliable network, for both voice and data
• Automatic international roaming turned on immediately
• Guaranteed free calls to supplementary lines (and vice versa)
• Never cutting my line off, if the credit limit is reached — I am after all a direct debit customer

DiGi confirmed this was all possible. I handed them my IC, and credit card (for direct debit purposes), and spent less than ten minutes at the store. The customer service rep, and the sales person were all very professional. There was a minor scare about needing a passport for international roaming, but the customer rep waived that requirement. I was told this process can take anywhere up to five days. They handed over my SIM card for safe-keeping.

Hardly thinking about it, I had an enjoyable Sunday, till I got the SMS that told me my switch is complete! What, that was about 24-hours turnaround, amazing, no?

Maxis said:

We acknowledge your request to move. Thank you for being with Maxis and we hope to serve you again in the future. For further queries, please call 1800 821 123

DiGi said:

Your line is about to be activated on the DiGi network. Please replace your SIM card with your new DiGi SIM card as soon as your current line stops working.

Being naturally impatient, I just switched SIM cards even before my current line stopped working. Upon powering up my phone, it said “DiGi” gloriously – no more “MY MAXIS”.

I made a quick call to ensure I had everything setup accurately. I did. My credit limit too was reasonable. After a flurry of service settings, everything on my phone just worked. I was on their EDGE network “diginet”, and I could make calls with no issue. I had no service interruption.

So, what do I get over at DiGi that I didn’t at Maxis?

• For the same commitment of RM250/month, I get unlimited amounts of calls to any network, or local calls in Malaysia, including SMS messages, till it reaches RM600, and after that, I will pay 10 sen/minute or 10 sen/SMS.
• RM66/month, unlimited EDGE. I was paying RM99/month for “unlimited” Mobile Broadband, at usually HSDPA speeds (3.5G). Note that there are caps, in theory, it was just never imposed on me.
• RM30/month supplementary lines get unlimited calls and SMS to the principal line. With Maxis, this was capped at 15 hours (about half an hour per day!), with 1,500 SMS messages.
• Great customer service – be it in store, or via the phone. I wish Maxis had an ounce of the customer service DiGi has.

With my limited testing, I can report that from Klang – Cheras, on the Kesas, I had one call drop; the situation was similar from Cheras – Klang on the Federal Highway – the call dropped around Glenmarie. EDGE is nowhere near as fast as 3G or 3.5G – YouTube’s mobile client ended up buffering ever 20 seconds or so, something that was completely smooth on Maxis. At events, sometimes I use Qik to live stream the event – this fails on EDGE. Uploads of between 5-15KB/s is just not enough to sustain video going up into the cloud. Coverage wise, I’m seeing it at all places I’ve been to so far – Klang, PJ, Cheras, Bangsar – so I can only assume they’re doing well in the Klang Valley (where I spend most of my time, no?). Also, video calls don’t work on the network, as its not 3G enabled, yet.

So EDGE on DiGi might be slow… but EDGE on DiGi seems darned reliable. No connection drop outs, just enjoyable working, (albeit slow) Internet. DiGi is rolling out 3G in some areas, and I don’t believe customers who have a mobile plan automatically roam to 3G there, but when time permits, I’ll check it out.

Oh, and I mentioned Mobile Number Portability (MNP) in the title, and never talked about it at all, even. That’s because it just worked. My 012-prefixed number, just works on the DiGi network. No problems, no questions, no service interruptions. So if your current telco provider is giving you the shits, consider moving! The comments I’ve received so far indicate lots of people wanting to move from Maxis to DiGi — a win, as long as they can take on new customers and keep capacity.

Watch out for my next post, probably when I get my bill, to tell you how DiGi performs, overall. Are you a recent switcher? Tell me about it.

Disclosure: I have no interests in either Maxis or DiGi. Though I am contemplating purchasing shares in the company (DiGi) in the near future, because I truly believe that the more modern and demanding Malaysian, will want greater customer service and cheaper prices, and DiGi seems to fill that niche quite well. They seem to be industry shakers in Malaysia (despite the government trying to retard them by not issuing them a 3G license when the other telcos were), while Celcom and Maxis tend to play catch-up.