Colin Charles Agenda

We had Christmas indoors (Merry Christmas) as pretty much everything is closed in London for a bank holiday. As part of the festivities, we watched: The Dictator.

If you’re a fan of Borat: Cultural Learnings of America for Make Benefit Glorious Nation of Kazakhstan or anything from Sacha Baron Cohen you’ve got to watch this show. We caught it on pay-per-view, since as a Royal Ambassador we get one free movie per stay. And what better place to watch it than at the newly opened InterContinental London Westminster.

So back to The Dictator. It is a funny show, will take about 80 minutes of your time, and its well worth watching. Some may describe the jokes as crude, but those one-liners are truly memorable. I’m going to endeavor to watch the unrated version as I’m told its about 15 minutes longer with a lot more scenes of comedy!

I’m the only one amongst my close friends & colleagues that still use a BlackBerry. I use it primarily for email. During its heyday, it was dead popular for BBM (BlackBerry Messenger), but group messaging apps like Whatsapp came along to disrupt it.

I see that BlackBerry is now finally offering free calls over WiFi for BBM users. Its unlikely to work on my aging Bold 9700, but I’m holding out for a BB10 device.

Is this a first? No, not really.

In the USA, T-Mobile offered this feature since probably 2007 – see more about UMA (Unlicensed Mobile Access). I used to be dead jealous of friends with these kinds of BlackBerries as they could be in Iceland and still call the USA for free over wifi basically.

Now it comes to everyone on the BlackBerry.

However, is this still important? We’ve had several generations of FaceTime that transmits both voice & video over WiFi. The latest iOS 6 even allows this to happen over the 3G/LTE networks, so Apple has just said it is OK to make use of all that bandwidth even when you’re on a mobile connection.

Is BlackBerry being disruptive with this feature? Far from it. I think many have ditched the platform. I am willing to give BB10 a go, but I have no idea if I’ll stick with it for much longer.

And the connection between FaceTime and BBM? Most BlackBerry users carry an iPhone. Don’t forget to read Mark Suster’s good post on this.

Apple is right. What sucks is that they make you wait one whole quarter before you get the new iPhone. So you really only have it as a “new phone” for 3 quarters. A mere 9 months.

I remember similar priced smartphones, like the Nokia Communicator, be the device to have for up to 36 months. When was the last time your iPhone device lasted for 36 months? Software wise, it usually does well though (kudos Apple, you didn’t screw up like the iPad). When was the last time you used a similar priced Android phone for 36 months?

Just half a year in, and comments are back. Received too much feedback on various channels that comments are required. Still haven’t found a way to “sync” comments across all social networks, killer solution still pending :-)

I’ve always wondered how Oracle was getting away with its rather mocking advertising. Usually seen on the front-page of the WSJ on a daily basis. Apparently, they’re not.

Taken January 14 2008, on the front page of the WSJ

I just saw a preview on BBC for The Paradise. It is a costume drama about an upmarket department store. What impressed me was how Denise Lovett (played by Joanna Vanderham) made a sale of a tea dress (see a video of what’s behind the character of Denise). She had great tenacity and drive in what she did.

It goes something like this: Denise is the new salesgirl at The Paradise. A snooty rich woman comes in and the sales lady tries to tell her to buy an off-the-shelf dress. Miss snooty is taken aback that a woman of her stature would buy something off-the-shelf. The sales lady commands the girl (Denise) to show how the dress will look on an actual live model. Denise takes too long and realises that she can’t fit into it as its two sizes smaller. Then she speaks up and makes her forthcoming pitch. About how the dress will look well on Miss snooty. How that is all that matters. How its been curated/hand-picked by the store owner. How its the talk of the town in Paris today. How it will be the talk of the town in London next month. How it can be sent to her home to try herself. And she tops it off with a guarantee – if you don’t like it, the sales lady will relieve her of her position. Miss snooty agreed.

It reminded me of what’s wrong with retail experiences today. It showed me how it would be nice to fix it. Most retail experiences today are no different to buying online.

In the old days (at least on this set), to sell a dress there were 3 people. Two sales assistants, one “girl”, who would live model clothes for you. Contrast this to today where sales assistants usually do not even bother to talk to you. When was the last time a sales assistant knew a lot about the product and sold you on it based on her knowledge?

I can’t find The Paradise on BBC’s iPlayer, so I’ll try to go old school and look for some DVDs. Season 1 is 8 episodes, and I reckon you can mine a lot of interesting sales advice from it. Its renewed for Season 2 as well from what I gather.